N3.4: Description Section Validation Issues

Hey folks, let's dive into some serious validation issues we've been seeing in the Proof of Sales section. These findings apply across the board to all Dokolek forms, so pay close attention! We're talking about situations where the system isn't playing by the rules, specifically when it comes to how we handle descriptions. This directly impacts the user experience, potentially leading to incorrect data or even the inability to complete a sale. We're going to break down the problem, step by step, and show you exactly what's going wrong. I'll include the precondiction and steps to replicate to make sure everyone is on the same page. So, let's get into it, shall we?

Precondition and Steps to Replicate

The Starting Point: Proof of Sales Page

First things first, we're assuming you're starting on the Proof of Sales page. This is our base camp, the starting point for all of the tests we are performing. Getting this right is critical. If we are not on the right page, then we may not be able to identify the correct bugs.

Case 1: Special Characters Mishap

For Case 1, here's what you need to do to trigger the issue:

1. Upload a photo: Start by uploading an image. This could be anything; we're just setting the stage. This helps show the user interface of uploading a file. If this step fails, then there is another bug that needs to be resolved.
2. Craft a description with special characters: Next up, write a description, but make sure to throw in some special characters like '<', '>', '{', '}', or ';'. These characters are often used in code, and we need to see how the system handles them. These characters are often used for web development, and if there is no check, then it could lead to security risks.
3. Click "Continue": Once you've done that, click the "Continue" button. This action is the trigger. If this fails, then there could be another bug that we need to address.

CASE 2: The 255-Character Limit

Let's keep the good times rolling with Case 2:

1. Upload a photo: Just like before, get that image uploaded.
2. Write a description exceeding 255 characters: The description is important, and you want to write a description with more than 255 characters. This helps test the validation. Test Data: [Item Title]: A 1-line intro! Key Features: [Feature A], [Feature B], & [Feature C]. Benefits: [Benefit 1] & [Benefit 2]. Ideal for [Target User/Use Case]. Get yours now! SKU: ABC-123-XYZ. LIMITED Sale ends 12/31/2025. Questions? Contact us: [Email/Link]. ABCD RKEOPRIEPR
3. Click "Continue": Click Continue.

The Actual Result: When Things Go Wrong

Case 1 & 2: A Major Disconnect

Here's where things get interesting (and problematic). In both cases, the actual result is that the user is able to proceed to the next page. This is a big no-no. It is a security risk, because we did not validate the user's input. It is also bad for the user, because we have incorrect data.

Visual Evidence

Here is a reference image:

Expected Result: Setting Things Right

1. No Forward Progress

First and foremost, the user should not be able to move to the next page when these issues occur. The system needs to recognize the errors and halt the process.

2. An Error Message

When validation fails, the app should display a clear and informative error message. This message should explain to the user what went wrong, and how to fix it. This is important to help the user understand what they did wrong. This is also important because it can prevent frustration.

Digging Deeper: Why This Matters

This isn't just about a minor inconvenience; it's about the integrity of our data and the user experience. When we allow special characters or long descriptions without validation, we open the door to all sorts of problems. The app could break, or data could be corrupted. When we do not validate the input, then it could create other problems. These problems could be security issues, or it could lead to other issues that break the app.

The Impact of Validation Failures

• Data Integrity: Invalid data can lead to incorrect reports, errors in calculations, and a general lack of trust in the system. The user may not trust the system. The user may stop using the system if they do not trust the system.
• User Frustration: Imagine trying to complete a form, only to find out you've wasted your time because of an obscure error. Validation errors should be crystal clear, guiding the user to a solution.
• Security Risks: Allowing special characters can expose the system to vulnerabilities. This is particularly important for web applications that take user input. Failing to properly handle special characters can make a system susceptible to attacks. It can also lead to other security risks.

How to Fix It

Client-Side Validation

This is the first line of defense. Before the data even hits the server, we need to check the description. It needs to check for the proper length. If we do not do this, then the user could be at risk.

Server-Side Validation

Even with client-side checks, we must validate the data on the server. Always. This ensures data integrity and helps protect against malicious attacks. Server-side validation helps provide an extra level of protection.

Clear Error Messages

If validation fails, display a user-friendly error message. The message should explain the problem and guide the user towards a solution. You can also give an example so the user can see what to do.

Final Thoughts: Prioritizing Quality

Hey everyone, this is not a small problem; it is a big problem. Validation is critical for data integrity and user experience. Failing to handle these issues can lead to bad data, user frustration, and potential security risks. Let's make sure we address these concerns to build a better and more secure product. By fixing these validation errors, we can build a better product and happy users. So, let's get to it!